It - Aviation

Navigating the airport of tomorrow 2 Navigating the airdrome of Tomorrow dining table of contents warm-up 1 Executive summary The come along of passenger centric technology Market ache points The Airport of Tomorrow 2 The passenger centric model 3 Understanding market pain points The passenger li come on sight Baggage issues Service disruptions The check-in envision The role of chat in easing customer licking Meeting the ineluctably of different passenger segments The airline prospect The aerodrome perspective The ground handler perspective 4 Enhancing the travel develop Managing passenger expectations with mobile technology alter Location found Context aware Implementing airline priorities Enhancing the aerodrome experience NFC The splendour of sharing passenger information 5 Forecasting the airport of tomorrow widespread now Widespread 2011-2014 Widespread 2015-2020 6 technical schoolnology current usage, projections and industry implications meanderin g(a) computing Airline systems Airport systems 7 Conclusion 8 About Travel Tech Consulting Inc. 9 About Amadeus 3 4 4 4 4 5 8 8 9 9 10 10 10 12 14 15 16 16 16 18 19 19 20 20 21 22 24 24 24 26 26 27 28 29 30 31 Navigating the Airport of Tomorrow 3 Foreword The travel industry continues to strive to deliver a seamless traveller experience.

All of us that travel, whether it is for business or leisure, toy forward to a day when we enjoy the journey near as much as the time at our destination. At Amadeus, we believe the airport experience is one of the last frontiers in the quest for this seamless travel experience. It is clear from the passengers that we surveyed when compiling inf o for this report, that we are however some! way off this goal. Frustrations belt up exist around check-in, security and baggage. Lots of these frustrations stem from a lack of information and poor communication between the airline, airport and the passenger. But whilst the impact on the passenger is clear prolonged journey times, too much...If you want to get a efficient essay, order it on our website: OrderEssay.net

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